At phgl, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a phgl player in the Philippines.
Last Updated: January 2026This Privacy Policy ("Policy") describes how phgl ("phgl," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the phgl online gaming platform at phgl.net (the "Platform").
phgl is committed to protecting your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering a phgl account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
phgl collects the following categories of personal data:
phgl collects personal data through the following means:
phgl processes your personal data for the following purposes:
phgl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phgl does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by phgl are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.
phgl retains your personal data for as long as your phgl account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, phgl will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
phgl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While phgl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phgl login credentials and for notifying us immediately of any suspected unauthorized account access.
The phgl Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect usage analytics. The types of cookies used include:
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the phgl Platform.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by phgl:
To exercise any of these rights, please contact the phgl Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days.
If phgl becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the phgl Platform, please contact our support team immediately.
phgl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered players via the contact details on file or by prominent notice on the Platform.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the phgl Platform following any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phgl, please contact our Data Privacy Officer:
Email: [email protected]
Live Chat: Available 24/7 via the phgl Platform
Response Time: Within 30 days for data rights requests; within 24 hours for general support enquiries
How phgl protects your personal data every step of the way
All data transmitted between your device and phgl is protected by SSL/TLS encryption. Your personal and financial information travels securely across the network at all times.
phgl never sells your personal data to third parties. Your information is used solely to operate your account, process transactions, and comply with Philippine regulatory requirements.
phgl processes personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its implementing rules and regulations.
Your data is accessible only to authorized phgl personnel on a strict need-to-know basis. We enforce role-based access controls and audit logs across all internal systems.
Access, correct, or request deletion of your phgl data at any time. We respond to all verified data rights requests within 30 days, as required under Philippine privacy law.
When your data is no longer needed, phgl securely deletes or anonymizes it following our internal data disposal procedures and applicable regulatory retention requirements.
Your data is protected. Your privacy is respected. Join thousands of Filipino players enjoying live casino, slots, bingo, Plinko, and W Live on phgl. Must be 21 or older.
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